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GreatsHub GoalBarConnect your store
Merchant support

Let us help you get it working

Contact support@greatshub.com. Include enough detail for us to reproduce the problem.

What to include

  • Your .myshopify.com store address
  • Feature name and plan
  • Theme name and affected page link
  • Steps to reproduce and expected behavior
  • A screenshot with private information removed

Never send passwords, access tokens, payment details or customer personal information.

Check these first

  1. Did Save & publish finish successfully?
  2. Is GoalBar enabled in the theme you are viewing?
  3. Do page, device and schedule settings allow the feature?
  4. Is the feature included in your current plan?
  5. Does the issue occur on both desktop and mobile?
Read the merchant FAQ